Practitioner Faculty in Marketing
Ryan Center for Business Studies 342
M.B.A. - Marketing Bryant University
Business Owner - Peak Performers, Inc. - a training & consulting firm specializing in customer service & leadership best practices. Worked in a myriad of industries-retail banking, sporting goods, custom packaging, electronics, & eye wear, upgrading customer service teams to better serve both internal & external customers. 17 years as an adjunct & practitioner teaching marketing.
Area(s) of Expertise:
Best practices in customer service, brand image in the workplace, skilled team work initiatives resulting in high levels of service for both internal and external customers.
Awards and Honors:
Innovation in Teaching PCSB