Janet Letourneau

Practitioner Faculty in Marketing

Contact Information:



Ryan Center for Business Studies 342


M.B.A. - Marketing Bryant University

Brief Biography

Business Owner - Peak Performers, Inc. - a training & consulting firm specializing in customer service & leadership best practices. Worked in a myriad of industries-retail banking, sporting goods, custom packaging, electronics, & eye wear, upgrading customer service teams to better serve both internal & external customers. 17 years as an adjunct & practitioner teaching marketing.

Area(s) of Expertise:

Best practices in customer service, brand image in the workplace, skilled team work initiatives resulting in high levels of service for both internal and external customers.

Awards and Honors:

Innovation in Teaching PCSB

Selected Publications:

Selected Presentations: